Sending money from MPesa to MTN Uganda has been simplified by Safaricom’s Mpesa International Money Transfer (IMT) East Africa service. This service ensures seamless cross-border transactions, making it convenient for users to transfer funds from Kenya to Uganda. Whether you are supporting family, paying for services, or handling business transactions, the process is straightforward and cost-effective.
Overview of MTN Uganda
MTN Uganda is a leading telecommunications company, akin to Safaricom in Kenya. It offers mobile money services that allow users to send and receive funds, pay bills, and make purchases using their mobile phones. This makes it an ideal platform for cross-border money transfers.
Methods to Send Money from MPesa to MTN Uganda
*1. Sending Money Using USSD (840#)
Registration Process: To use the USSD method, you need to register for the service. Here are the steps:
- *Dial 840# on your phone.
- Enter your current physical location and send.
- Input your MPesa PIN when prompted.
- Set your preferred PIN and confirm.
- Once registered, you will receive a welcome message from Safaricom’s Mpesa Global Services.
Steps to Send Money:
- Dial *840# on your phone.
- Select “Send Money Abroad.”
- Choose Option 1: Send to Mobile Number.
- Select Uganda as the destination country.
- Enter the recipient’s MTN Uganda phone number in the format 256XXXXXXXXX.
- Specify the amount you wish to send.
- Enter your MPesa PIN and confirm the transaction.
- Safaricom will send a confirmation text with the transaction details.
2. Sending Money Using MPesa Global on the MySafaricom App
The MPesa Global service on the MySafaricom App offers another convenient way to transfer money.
Steps:
- Open the MySafaricom App and log in.
- Navigate to the MPesa tab.
- Select Mpesa Global.
- Choose Send to Mobile.
- Select Uganda as the destination country.
- Enter the MTN Uganda phone number.
- Fill in the recipient’s details, including their first, middle, and last names, and address.
- Specify the amount you want to send.
- Choose the source of funds (e.g., salary, business) and the purpose of the transfer.
- Confirm the transaction and send.
- A confirmation text will be sent with the transaction details.
MPesa to MTN Uganda Transaction Charges
Safaricom charges a fee based on the transaction amount. Below is a breakdown of the fees:
| Transaction Amount (Ksh) | MPesa Charges (Ksh) |
|---|---|
| 100 – 999 | 22 |
| 1,000 – 2,499 | 33 |
| 2,500 – 4,999 | 55 |
| 5,000 – 9,999 | 83 |
| 10,000 – 34,999 | 110 |
| 35,000 – 49,999 | 198 |
| 50,000 – 70,000 | 220 |
Currency Conversion
When transferring money, the amount is received in Ugandan Shillings (UGX). Safaricom handles currency conversion at prevailing rates, which are updated daily.
Key Tips for Successful Transactions
- Verify Recipient Details: Always double-check the recipient’s phone number to ensure accuracy.
- Confirm Transaction Details: Review all transaction details before confirming.
- Stay Updated: Safaricom’s service ensures secure transfers, but rates and fees are subject to change. Always verify details with the service providers.
Customer Support
For assistance, you can contact the respective service providers:
Safaricom:
- Phone: Call 100 (prepaid), 200 (postpaid), or +254 722 002100 (international, chargeable).
- Email: [email protected].
MTN Uganda:
- Phone: Call 100 or 0771 001 000.
- WhatsApp: +256 772 123 100.
- Email: [email protected].
By following these steps, you can easily send money from MPesa to MTN Uganda, making cross-border transactions quick, secure, and hassle-free.
